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October 3, 2024
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Management
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Showcasing Soft Skills as a Manager

September 28, 2023
by Hindy Raichik, COO, Motif Studio

Working in management often means your skill set is not easily proven in the interview process. Soft skills, in particular, can be challenging to detect as an interviewer and hard to showcase as an interviewee. However, there are certain core basics that companies look for in their leaders, and here are some effective ways for interviewers to identify these qualities during the interview process:

Clear Communication: Communication is the foundation of good management, and it plays a crucial part in various job roles. As an interviewer, pay attention to how candidates communicate throughout the interview and beyond. Notice if they effectively convey their understanding of the topics discussed and demonstrate enthusiasm to learn more. Every interaction provides an opportunity for candidates to showcase their communication skills, and it's important to read between the lines to understand the strengths they bring to the table.

Punctuality: Punctuality is a key aspect of time management that reflects reliability. As an interviewer, observe candidates' timeliness and assess their ability to manage their own time effectively. Notice if they prioritize being on time and take responsibility for any potential delays. Candidates who show respect for others' time and demonstrate accountability exhibit qualities essential for managerial positions.

Resourcefulness: During the interview process, watch for candidates who display resourcefulness and problem-solving skills. Instead of relying on simple information provided by the interviewer, observe if candidates take the initiative to find answers independently. This behavior showcases their ability to be resourceful and their willingness to go the extra mile to find solutions.

Active Leadership: As an interviewer, focus on candidates who exhibit a strong presence and active leadership during the interview. Encourage them to ask relevant questions and evaluate their ability to engage in a meaningful dialogue. Look for candidates who take ownership of the interview by actively participating and maintaining a balanced conversation. Assessing their capacity to lead and command a discussion provides insights into their potential as effective managers.

Task Performance: One effective way to assess a candidate's skills is to give them a task that is relevant to the role they are applying for. For example, if the job requires using a management software to input tasks, provide them with a task and ask them to demonstrate their ability to follow instructions and handle a task. Provide any necessary information that they cannot access on their own, such as showing them how to navigate the software or explaining specific functionalities. Observe their approach, problem-solving skills, and attention to detail during the task. This exercise provides valuable insights into their practical abilities and how they handle real-world scenarios.

Attention to Detail: Throughout the interview, pay attention to candidates' listening skills and their ability to notice and remember small details. Observe if they actively listen and make connections between different aspects of the conversation. Candidates who demonstrate attentiveness and attention to detail show their ability to grasp important information, which is crucial for effective management.

While many individuals possess exceptional personalities, it is important as an interviewer to assess their ability to showcase the desired soft skills during the interview process. By closely observing candidates' behavior, responses and practical task performance, you can identify those who possess the qualities companies seek in managerial positions.

Hindy (Grunwald) Raichik

Hindy (Grunwald) Raichik

My whole life I’ve been interested in the concept of leadership.

In my path to becoming the COO of a full scale marketing agency, I learned that a leader is not as simple as being in charge. As someone in a position of power the actions you take have a direct effect on the work lives of the people you are in charge of and true leadership is the responsibility to affect their lives for the better. Choosing to be a leader means making moves to grow and enhance the people you lead. It’s on you to give them an environment where they can thrive, be productive and ultimately succeed.

I’ve been a salesperson, an assistant project manager, a project manager, a product manager and finally a COO. In each of these roles I’ve learned new skills and enhanced my own natural capabilities but most of all I learned what it means to lead. Throughout my work experiences I’ve come across leaders and people simply in positions of power. Wherever I go I hope to continue to be given the opportunity to be a leader.

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